We provide full-range
service to Define, Develop and Support software projects.
Whether you have the full product specification or only
the business idea, we can turn your project concept into
reality. We will analyse your project in order to define
goals and plan a detailed roadmap to reach those goals.
Then we will develop it.
From business ideas to finalized
specs, no matter your starting point, Program-Ace can help
bring your concept to reality and support your large, on-going
projects after the production with our support service.
Let us provide you with the
exceptional service you need for all your developmental
projects. Here is just a sampling of the expertise we can
offer:
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Pre-Production Stage: DEFINE |
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Business Ethic Guarantee
Result: sign NDA |
Internal Security
Company Non-Disclose Agreement (NDA)
Company Non-Competition Agreement (NCA)
Employer Non-Disclose Agreement
Property rights |
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Project Definition
Results:
- Budget Requirements
- Business Requirements
- Draft SRS |
Pre-project consulting
Business Requirements Definition:
- Warranty Period Requirements Definition
- Timeframes Definition
- Budget Definition
- Business Model Definition
Software Requirements Definition:
- Functional Requirements Definition
- Documentation Requirements Definition
- Performance Requirements Definition
- Security Requirements Definition
- Interface Requirements Definition
- Portability Requirements Definition
- Operational Requirements Definition
- Quality Requirements Definition
- Resource Requirements Definition
- Reliability Requirements Definition
- Verification Requirements Definition
- Maintainability Requirements Definition
- Acceptance
- Testing Requirements Definition
- Safety Requirements Definition
Software Requirements Specification |
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Project Analysis
Result: Draft Technical Proposal |
Platforms & Technologies
Choice
Third-Party Service Integration Analysis
Third-Party Solutions Integration Analysis
System Architecting
Develop Draft Technical Proposal |
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Project Proposal
Result: Project Proposal |
Define main Terms of Service
Development, Management and Testing Teams planning
Time & Cost Estimation
Timetable Design
Define Milestones, Checkpoints and Deadlines
Project Proposal |
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Production Stage: DEVELOP |
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Architecting
Results:
- Project Documentation
- Final SRS |
Proven Development
Methodology:
- UML Software Design
- E/R Database Design |
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Development
Results:
- Product Prototype
- Beta version |
Proven Offshore Development
Model:
Daily Email Reports
Regular Online Conferences
Checkpoints Acceptance (intermediate results)
Proprietary Customers Relations Management
-Daily Work Reports
-Project Progress Report
-Multi Level approving by:
Developers, Project Manager, Customer
-Online Project Issues Environment |
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Tuning
Result: Gamma version |
Demonstration of Beta
version
Non-restricted tuning opportunity |
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Quality Assurance
Result: Final version |
Test Plan Development
Usability Testing
Functional Testing & Debugging
Third-Party Services Integration Testing
Security Testing and Hacker Attempts
Performance & Stress Testing |
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Delivery
Result: Project Acceptance |
Delivery
-Application Delivery
-User Documentation Delivery
Deployment
Knowledge transfer
-Software Source Code Delivery
-Graphics Source Files Delivery
-Technical Documentation Delivery
User Training
Project Acceptance |
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Post-Production Stage:
SUPPORT |
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Warranty |
Free bugs fixing
Free customer support |
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Support & service |
Product Support & New
Developments
- Bugs fixing and Patches Development
- Add Functionality (Upgrades)
- Integration with new Third-Party Systems
Servers Maintain
- Servers Administration
- Service Availability Monitoring & Management
- Performance Monitoring and Management
- Statistics
Lifecycle Support
- Process Orders
- Keep Database up-to-date
- Content Management
- Search information & Data Entry
Customer support
- Consultations
- Emergency help
- Further Product Improvements Suggestions
End-User Support
-Email Support
-Online Support (Internet Chat 10 A.M. to 5 P.M.)
Phone Support |
